Professional & Leadership-Focused With over 5 years of experience in banking and mortgage operations across India and Dubai, I bring strong expertise in operations management, process efficiency, and customer-focused service. As an Operations Team Lead, I manage and guide the operations team, ensuring smooth coordination and timely execution of cases. I take particular pride in ensuring that loan disbursements are completed within the agreed TAT, enabling clients to experience a reliable, transparent, and seamless service. My approach is centred on operational excellence, team performance, accountability, and building lasting client trust.
